Shipping & Returns

SHIPPING CHARGES
For shipping costs please add the products(s) to your cart, enter your zip code then click Update.

SHIPPING RESTRICTIONS
The Customer ("You", "Your", "User") understand that Ammo Freedom, ammofreedom.com does not ship product(s) outside the United States and may restrict product(s) shipment to Alaska, Hawaii, Massachusetts, Maryland, Chicago, New York, Connecticut, or any other area within the United States where ammofreedom.com is prohibited by federal, state, or local law to ship product(s). The Customer also understand that if you attempt to have product(s) shipped to these restricted areas, your order will be canceled and you may be subject to paying a restocking fee.

Ammo Freedom does not ship ammunition, primers, or any other hazardous products to (P.O.) post office box, APO or FPO.

SHIPPING LIABILITY
While Ammo Freedom does our best to ensure that your product(s) arrive in a timely manner and as error-free as possible. However, Ammo Freedom simply cannot guarantee that the shipping carrier(s) will not damage, destory or lose your product(s), or that once delivered, your product(s) will not be stolen or damaged. Once your product(s) is delivered to the shipping address you have provided, you assume all responsibility for its safety and hereby explicitly release Ammo Freedom, ammofreedom.com from all liability and responsibility thereafter.

You may be given the option to purchase shipping insurance during the checkout process. Each shipping carrier only insures each package for the value of the product(s) up-to a maximum of $100.00 U.S. dollars and will not pay anymore than that regardless if the package is damaged or lost. If you choose not to purchase the shipping insurance during the checkout process, you will have to wait until Ammo Freedom file's a claim with the shipping carrier and then there will be a max claim paid of $100.00 U.S. dollars regardless of the amount of the lost or damaged product(s).

If you provide the wrong shipping address and the order has not shipped you can contact Ammo Freedom via chat or e-mail and update your shipping address. If the order has shipped, you will be charged a shipping intercept fee of $15.00 U.S. dollars per package and any additional shipping changes from the shipping carrier to your new address. These are shipping charges that are passed onto Ammo Freedom, and are in no way profiting from these charges and fees.

If you provide Ammo Freedom with an invalid shipping address on your order, and the merchandise gets returned to Ammo Freedom , a refund of the cost of product(s) minus the shipping charges. Please verify your shipping address before completing your order.

If you refuse a delivery for an order that you made, you may be charged a restocking fee and the shipping cost back to Ammo Freedom. The return shipping back to Ammo Freedom will be the amount of shipping that you originally paid.

SHIPPING RETURNS
All sales of ammunition, optics, and clothing are final, and are non-returnable.  Exceptions may be made for defective merchandise only.

Return shipping is solely the responsibility of the Customer.  If the purchased item(s) is defective or damaged upon receipt, or if the Customer is not satisfied with a purchased products(s) and wishes to return it for a refund or replacement, the Customer may return the products(s) to Ammo Freedom within 15 days of the date of receipt of delivery of the purchased product(s).  All returns must be approved, and include a completed Return Merchandise Form in the package with the returned product(s) in order for Ammo Freedom to process the request and issue a refund or replacement products(s).

All returned product(s) must be in the same condition as when they were shipped by Ammo Freedom and must be returned in original packaging.  The Customer will be assessed a 15% restocking fee on all non-firearms orders of the product's sales price if the product(s) are not returned in resalable condition, as determined in the discretion of Ammo Freedom.  If the Customer fails to include a Return Merchandise Form with the returned product(s), or if the Return Merchandise Form is incomplete, Ammo Freedom will not process a refund or replacement for the product(s) and the package will be returned to the Customer.

Shipping costs of returns are the responsibility of the Customer and shipping costs will not be refunded.

Some product(s) have a manufacturers warranty and must be returned to them directly.
The shipping carrier will attempt to pick up your package three times, if by the third time you do not make your package available to the shipping carrier, and a replacement has been sent, you will be charged for the replacement product(s) sent out, plus the shipping charges and fees.

DEFECTIVE PRODUCTS
Ammo Freedom, ammofreedom.com is a dealer for the product(s) we sell online. Ammo Freedom can only ship you the product(s) you ordered. If you receive a product(s) and believe it is defective, please bring it directly to the manufacturer's attention and do not returned to us. It is the manufacturer's responsibility to guarantee their product(s) against defects, blemishes, and non-functionality and Ammo Freedom responsibility to ship you the product(s) you ordered.

If you received the product(s) you ordered from Ammo Freedom but the product(s) is defective, please contact the manufacturer of the product first. Let them know the reason of the defective product(s), and how you should proceed.

FREE SHIPPING
Free Shipping only applies to designated eligible product(s) in the lower 48 contiguous states. Shipping charges apply for Alaska and Hawaii. Other fees and restrictions may apply. Product(s) ordered without free shipping will be charged shipping costs even if ordered with a product(s) that offers free shipping.  This means that if you order products that offer free shipping with a product(s) that is not eligible for free shipping, you will have to pay the shipping cost for the order to ship.

DAMAGE PRODUCTS
All damaged shipments must be reported to Ammo Freedom as soon as possible. A claim will be filed with the shipping carrier and replaced or credited as needed, as soon as the claim process has been completed. The length of time to complete the claim can varies, but is usually within 15 business days. A photo of the package and contents may be required and other information may be requested as the issue is investigated. Any shortages need to be reported as soon as possible. In the event of any damage or shortage of product, all boxes and packaging regarding that order, must be kept until the problem has been resolved and any claims paid in full.

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